Prices for
priceless events

Basic Support

You can always ask open questions by email or phone, no matter which package you have booked. You can reach us during opening hours. We will always strive to answer your emails within 24 hours during Working days. We also offer an emergency number for technical issues with the platform during your live event. This number is reachable 24/7 and will be provided to you by your delivery consultant a day before your event starts. Additionally it is possible to book live chat support for your event. You can request live support directly with your delivery consultant or during the sales process.

Speaker training

The speaker training (30 minutes) is hosted by your Delivery Consultant and is aimed at explaining all the relevant information needed by the event organisers on how to train their speakers to use Let’s Get Digital. This also includes a guide to setting up a dry-run (test event) and all the relevant technical know how on how to be a speaker.

Technical training

For organizers with an extensive subscription package, a Technical Training session can additionally be booked (60 minutes). Within the Technical Training, the event organiser is given Technical Training on how to use the Super Admin functionalities within the platform (e.g. Importing Excel documents, making system back-ups and setting up integrations etc).

Set-up Meeting

You will be invited by your personal Delivery Consultant to book support meetings. In the Set-up meeting, your Delivery Consultant introduces you to the platform, shows you the important functionalities and answers your questions about the platform. If a Branded App is required, it is important that this is mentioned in the questionnaire sent in the welcome email prior to the Set-up meeting.

Check-up Meeting

Following the initial Set-up meeting, the event organisers have the option to book Check-up meetings depending on the package they have purchased. The Check-up meeting lasts for up to 30 minutes per session and can be used by the organiser to resolve questions about the platform. The meetings can also be used for feature demonstrations; meaning that the Delivery Consultant can consult the event organiser about helpful features for their event.